OEM Dealer Management Platform

Accelerate with the OEM dealer platform

From vehicle dispatch to after-sales — one API-first cloud DMS with native telematics, built for modern OEM dealer networks at scale.

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Tier-1 OEM deployments
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Enterprise contracts
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Cloud availability
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Unified platform
End-to-end dealer operations

Why Axler8 exists

Dealers don't need another disconnected tool. They need one platform that accelerates everything.

Axler8 unifies vehicle sales, workshop operations, spare parts, warranty, finance, and telematics — from OEM dispatch to after-sales. One cloud-native DMS built for Tier-1 OEMs who need speed, compliance, and real-time visibility across every dealer.

The Platform

The DMS OEMs build on

Axler8 combines dealer management, connected-car telematics, and regulatory compliance in a single cloud-native platform — designed for Tier-1 OEMs and their dealer networks.

OEM-to-Dealer Integration

Full traceability from vehicle dispatch through sales, service, and parts. Seamless connection with OEM ERP, connected-car platforms, and parts ordering systems.

Native Telematics

Built-in ADT IoT integration enables predictive servicing, customer behavior analysis, and post-sale monetization through real-time vehicle data.

Regulatory by Design

Out-of-the-box vehicle registration, excise, financing, and e-invoicing integrations — localized for regional regulatory requirements.

Cloud-Native & Scalable

Multi-region cloud deployment with 24/7 access from anywhere. Reduces OPEX, eliminates heavy CAPEX, and scales with your dealer network.

Mobile-First Collaboration

DMS App for dealer staff, Customer App for vehicle owners, and mobile workflows across sales, service, and parts — paperless and real-time.

API-First Architecture

Plug-and-play modules with open APIs for third-party integration. Adopt only what you need — Sales, Service, Parts, Finance, Inventory, and more.

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Uptime SLA
Real-time
Business insights & dashboards
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Factor lead scoring model
Paperless
RCO, OR, Quotation, PO, Invoice, CN
AI Module

Axler8 AI

Axler8's AI suite brings predictive insights, smart workflows, and connected intelligence to every corner of dealer operations — from sales to procurement.

Operations

Axler8 DMS

Sales Service

AI-augmented dealer management with smarter sales workflows and intelligent inventory optimization.

  • AI-assisted quotation and pricing
  • Smart appointment scheduling
  • Dynamic stock allocation across outlets
  • Context-aware mobile assistant
Ecosystem

Axler8 Connect

API Sync

AI-driven connectivity unifying dealers, OEMs, suppliers, and customers across the ecosystem.

  • AI-mapped data transformation
  • Real-time OEM & finance platform sync
  • Cross-dealer inventory visibility
  • Event-driven notifications
Analytics

Axler8 Bizz

KPIs Dashboards

AI-enhanced business intelligence with real-time dashboards, performance benchmarking, and executive reporting.

  • Live dealer performance dashboards
  • Network-wide KPI benchmarking
  • Automated insight summaries for leadership
  • Power BI integration
Supply Chain

Axler8 Procurement

Ordering Sourcing

AI-powered procurement optimizing parts ordering, vendor selection, and supply chain efficiency.

  • AI-driven reorder recommendations
  • Automated purchase order generation
  • Lead time prediction & ETA optimization
  • Vendor performance scoring
Modules

Every dealer function, deeply covered

From lead capture to warranty claims — explore each module in detail. Axler8 is a vertically integrated platform, not a patchwork of disconnected tools.

Pre-Sales → Sales → Delivery

Vehicle Sales

End-to-end new vehicle sales workflow from lead capture through showroom visits, test drives, quotations, loan applications, trade-in appraisals, stock management, excise submission, JPJ registration, and invoice approval.

Pre-Sales & Lead Management

  • Lead capture from showroom, social media & digital channels
  • Progressive prospect profiling & duplicate detection
  • 16-factor lead scoring model (LMS)
  • Appointment, test drive & negotiation tracking
  • Quotation generation & quote-to-order conversion
  • Loan application with document upload
  • Trade-in appraisal with appeal & re-negotiation
  • Online booking fee & auto stock booking

Sales Operations

  • Stock receive, reserve & inter-dealer transfer
  • Job contracting & vendor management
  • Excise duty submission (RMCD integration)
  • Vehicle insurance & FLAS financing integration
  • JPJ vehicle registration
  • Vehicle invoice generation & approval
  • Vehicle credit note processing
  • Sales advisor performance analysis
Quotation → Check-in → WIP → Invoice

Workshop & Service

Deep after-sales service management with queue management, pre-acceptance inspection, pre-diagnostic questionnaires, job controller workflows, and full WIP tracking through to collection and delivery.

Service Front-End

  • Configurable service reminder engine (1K, 5K…nth K)
  • Appointment scheduling & back order management
  • Queue Management System (QMS) & reception dashboard
  • Pre-Acceptance Inspection (PAI)
  • Pre-Diagnostic Questionnaire (PDQ)
  • Warranty claim submission & approval
  • Service package & promotional pricing

Workshop Operations

  • Work Carry Out & job controller management
  • Technician time clock (clock in/off)
  • Sublet PO (purchase order) management
  • e-JPCB job processing
  • Draft invoice creation & reverse invoice
  • Credit note request & approval
  • Collection & delivery workflows
  • Mobile collaboration — SRO, PAI, PDQ sharing
CPD · Kanban · Parts 360

Spare Parts

Industry-leading parts depth with digital picking lists, material issue/return workflows, counter sales, Parts 360 view, Kanban ordering, interbranch transfers, and service backorder management.

Parts Operations

  • Digital picking list generation
  • Material Issue (MI) & Material Return (MR) workflows
  • MI/MR approval with mobile picking list
  • CPD (Counter Parts Distribution) receipt
  • Interbranch receive & transfer
  • Order transmission to suppliers
  • Counter parts sales & invoicing
  • Service backorder management

Parts Intelligence

  • Parts 360 — unified parts view across operations
  • Parts master management & maintenance
  • Reserve / unreserve stock controls
  • Kanban-based auto part ordering
  • Low inventory alerts
  • Parts credit note processing
  • Purchase order management
  • Inventory analysis & categorical reports
Claims · Recalls · Goodwill

Warranty

Dedicated warranty module with automated claim submission, recall campaign management, goodwill processing, field measures, and warranty reimbursement workflows.

Warranty Processing

  • Auto claim submission to OEM
  • Warranty coverage validation
  • Repair estimates & repair orders
  • Warranty reimbursement tracking
  • Goodwill processing workflows
  • Field measures management

Recall & Quality

  • Recall campaign management & execution
  • Technical support & quality control
  • Warranty claim approval workflows
  • Integration with service module for seamless claims
  • Warranty setup in master configuration
Stock Planning · Dealer Ops · Compliance

Inventory & OSMS

Order & Stock Management System (OSMS) for vehicle stock planning, dealer-to-dealer operations, carrier logistics, fleet delivery plans, and customs compliance.

Stock Management

  • Stock in, auto stock out & auto stock matching
  • Interbranch stock transfers
  • Stock aging reports & status tracking
  • Stock rundown management
  • Ordering list approval workflows
  • Vehicle receiving & vehicle-on-road tracking

Dealer & Fleet Operations

  • Carrier request & transport logistics
  • Fleet Delivery Plan (FDP) management
  • Dealer credit limit & utilization
  • Dealer-to-dealer (D2D) invoicing & ordering
  • Divert delivery — dynamic redirect
  • Unbond management for customs/tax compliance
Customer 360 · Campaigns · Loyalty · e-VOC

CRM & Marketing

Customer Data Platform (CDP) with unified Customer 360 view, campaign management, loyalty programs, and Electronic Voice of Customer (e-VOC) ticket system.

Customer Data Platform

  • Customer 360 — unified view across sales, service & marketing
  • Deep customer profiling & leads integration
  • Vehicle Detail Platform (VDP) — vehicle history & promo eligibility
  • Customer master profile with verification & deduplication
  • Linked vehicle ownership & contact management

Engagement & Feedback

  • Campaign management — multi-channel create, copy & manage
  • Campaign expenditure & budget tracking
  • HTML/Email/SMS generation with external URL fetching
  • Loyalty points, tier status & transaction tracking
  • e-VOC ticket system with sub-tickets & attachments
  • Global & HQ-level VOC statistics & feedback categories
Collections · Credit · E-Invoice

Financial Management

Comprehensive financial workflows including official receipts, receipt collection orders, credit management, online payments, and LHDN e-Invoice integration.

Collections & Receipts

  • Official Receipts (OR) — payment management
  • Receipt Collection Order (RCO) for deposits & advances
  • Online payment integration for leads & sales
  • Fund transfer between RCOs or customers
  • Payment gateway integration
  • Cash collection approval workflows

Credit & Compliance

  • Vehicle Credit Note (VCN) — retail & wholesale reversions
  • General credit note for ad-hoc adjustments
  • Stock & chassis validation before credit issuance
  • Credit limit approval & cancellation workflows
  • LHDN e-Invoice integration
  • Digital signatures module
  • Customer spending count & payment inquiry reports
Insurance Claims · Merimen Integration

Body & Paint (B&P)

Specialized body and paint workshop management with insurance claim invoicing, Merimen claims system integration, and insurance job tracking.

Claims Management

  • Insurance claim invoice generation
  • Merimen integration — direct claim submission
  • Insurance list & provider management
  • Insurance job maintenance & statistics
  • Quotation, PO, OR, invoice sharing on mobile

B&P Operations

  • Vehicle receiving for body work
  • Claim submission & auto part ordering
  • Update vehicle stock from B&P workflows
  • View & approve invoice on mobile
  • Paperless B&P documentation
ADT IoT · Connected Car · Predictive Service

Telematics

Native telematics pillar powered by ADT (Auto Data Technologies) — driver behavior analytics, usage-based insurance data, predictive servicing, and post-sale monetization through connected-car intelligence.

Connected Car Intelligence

  • Real-time vehicle data integration into DMS
  • Driver behavior data collection & analytics
  • Usage-Based Insurance (UBI) data feeds
  • Predictive servicing triggers from vehicle telemetry
  • Customer behavior analysis for targeted campaigns

Post-Sale Monetization

  • Smart campaign triggers from real-time vehicle data
  • Proactive service reminders based on driving patterns
  • Connected-car upselling opportunities
  • Integration with OEM connected car platforms
  • Single platform: DMS + Telematics unified
Portals · Security · Master Data · BI

Administration & Configuration

System administration with role-based access, organizational hierarchy, workflow automation, comprehensive master data configuration, and Power BI reporting.

System Administration

  • Web & mobile portal management
  • Active Directory integration & 2FA with QR registration
  • Role-based access — module-level & data-level permissions
  • Org structure: Brand → Region → Outlet hierarchy
  • Announcements, broadcast messages & notification lists
  • Business process management with dynamic workflow steps
  • Dynamic theme & visual customization

Master Configuration & BI

  • Vehicle setup: brand, series, colour, model, policy, accessories
  • Sales setup: targets, lead config, booking fee, trade-in prices, digital sales kit
  • Service setup: jobs, charging types, labour rates, operation codes
  • Parts setup: order types, ETA by region
  • Promotion, email templates, tax setup
  • Power BI integration & role-based dashboards
  • App version management & cache controls
Applications

Built for every user in the dealer ecosystem

Purpose-built mobile and web applications for dealer staff, customers, and used-car operations — all connected to the same unified platform.

Staff Mobile

DMS App

Dealer and staff mobile application for sales, service, and parts operations on the go.

  • RCO, OR, quotation & invoice sharing
  • Remote sales & mobile collaboration
  • SRO, PAI, PDQ on mobile
  • Material issue & return on device
  • Mobile picking list for parts
  • Clock in/off for technicians
  • View & approve invoices remotely
Consumer Mobile

Customer App

Vehicle owner-facing mobile app for service booking, engagement, and loyalty.

  • QR-based service booking
  • Service appointment scheduling
  • Vehicle ownership & history view
  • Loyalty points & tier status
  • Service reminders & notifications
  • Digital engagement with dealer
Used Car Platform

UCMS

Used Car Management System — dedicated platform for trade-in appraisal, used vehicle retail, and pre-owned inventory.

  • Trade-in appraisal system with appeal workflow
  • Used vehicle stock management
  • Assessment & reconditioning tracking
  • Used car sales invoicing
  • Integration with new vehicle sales for trade-ins
Integrations

Regulatory & ecosystem connectivity

Pre-built integrations with government systems, financial institutions, and OEM platforms — no custom development required.

JPJ

Vehicle registration with Road Transport Department

RMCD / Excise

Customs excise duty submission & unbond

FLAS

Financing & loan application integration

LHDN e-Invoice

Electronic invoicing compliance

Merimen

Insurance claims for body & paint

Power BI

Business intelligence & role dashboards

ADT IoT

Connected car & telematics data

OEM ERP

Factory systems & parts ordering

Why Axler8

Built to solve real dealer pain points

Real-Time Data

Live dashboards from dealer performance to customer satisfaction scores. No more waiting for batch reports.

Paperless Operations

Digital workflows across RCO, OR, quotations, POs, invoices, and credit notes — reducing errors and turnaround time.

Autoflow Approvals

Automated workflow processes for payment requests, trade-in appeals, QMS, credit notes, and stock approvals.

Lower IT Dependency

Minimal hardware configuration, no VPN setup, cloud-hosted with 24/7 access from anywhere.

Secure Data Governance

Tailored for markets with strict data residency requirements across multiple regions.

Fully Customizable

Localized for regional automotive processes with flexible configuration to meet specific dealership needs.

Deployment

Built to run anywhere your dealers operate

Multi-region cloud deployment with the flexibility to meet OEM data residency and security requirements.

Axler8 Cloud

Fully managed, automatic scaling, fastest time-to-value for dealer networks.

  • Multi-region cloud deployment
  • High uptime with redundancy
  • Scalable infrastructure
  • 24/7 access from anywhere

Private Cloud (VPC)

Your security perimeter with managed operations — ideal for OEM-specific requirements.

  • Dedicated infrastructure
  • Data residency controls
  • OEM-managed security perimeter
  • SLA-backed production support

Hybrid & On-Premises

Full control for regulated industries with air-gapped deployment options.

  • On-premise deployment available
  • Hybrid cloud configurations
  • Air-gapped for regulated industries
  • API-first for third-party integration

Ready to AXLER8?

Power your dealer network with a platform built for OEM-grade operations — sales, service, parts, and telematics in one place.